Bear's Bespoke Jewellery in 10 Steps

A collaborative bespoke experience

We tailor every consultation and production process to each client; the following is a guide and rundown of the steps we take to deliver an exceptional service.

Many of our clients have never entered into a collaborative bespoke jewellery design process before and therefore may not know quite what to expect.

We are committed to you getting the most out of a bespoke commission with us; the steps below are a simple outline to give you a feel for the bespoke experience. 

1. Contact us by email, whatsapp or call us Monday to Friday 10am - 5pm to arrange a consultation (on us) at our Shoreditch studio.

We are also very happy to arrange Zoom meetings upon request.

2. WE welcome you to the studio for a relaxed chat

We will then talk through all your thoughts and ideas and define the brief.

Some clients have a clear idea of what they want whilst other clients have a blank canvas.

We offer our full support and expertise throughout. Welcoming anyone no matter how much or little you know about what you may want.

3. We follow up and fine tune the design, teasing out all the tiny details

We can create mood boards for clients who are still in the process of deciding which design avenue to go down.

Before going onto the next step we make sure you are completely happy with the design direction.

4. the design direction has been defined

We then form your ideas into a design draft. This may be sketches or reference imaging so you can see a strong visual of the direction.

The stones are then sourced for your design (we welcome the use of clients stone, if you have your own). We then invite you back into the studio to review the stones (or do this remotely).

The client is aways apart of the stone review so you can see exactly what you are getting and see the stones for yourself.

We then give you an indication of cost and then share the timeline needed for the piece to be made.

5. The stones are sourced and the cost indication and timeline agreed

The hand drawn or CAD design is then created.

6. design, cost and timeline are signed off

At this stage we request payment for the stones in full and a 50% deposit for the bespoke piece.

7. This is when the making process begins!

8. When the completion date comes around we check every part of your piece and make sure everything is perfect

You will then receive a notification of completion inviting you in to come and collect.

9. On collection we make sure you are 100% happy with everything

We will explain and provide care instructions to keep your piece looking its best.

10. The outstanding balance is settled

We are always available for any questions you may have in the future.

If you'd like to begin a bespoke commission with us, please get in touch so that we can arrange your consultation now.